Needless to say I’m sending this one back and trying yet again to see if the 3rd time is a charm as I really like the clock but the buttons were messed up in the first one and this one, well it really has a mind of its own. I mean nothing came from doing all of that so I decided to try customer service today which wasn’t any help because he walked me through the same steps I had already taken last night and the he ask did you get a warranty? Well sir it comes with a one year warranty so what are we going to do well let’s escalate it to the higher ups? Why would we do that so they can walk you through steps I may be unaware of 🤦🏽♀️ Sir it shouldn’t be this hard to set a clock up especially it it can be done from an app.
#Ihome alarm clock not working Bluetooth#
I messed around with the clock for 2 hours trying to uninstall apps, turn the Bluetooth on and off, take the battery out, unplug it and set it up again and again. The set up process was pretty easy enough until I look at the clock 2 hours later and it was set to the same time I had originally set it for. I received my second clock Friday and went out of town so it didn’t get set up until Sunday. Then go to the Bluetooth settings on your phone/tablet to connect to Bluetooth and you should be all set. Go to iHome Control App to connect to your iHome unit first.Ħ. Press and hold the Bluetooth button for 15 seconds until you hear a beep/chime sound.ĥ. Unplug the AC adapter from the back of your iBT39 for 2 minutes and restart your phone at the same time.Ĥ. Make sure nothing is connected in the Bluetooth Settings on your phone/tablet.ģ.
We need to reset the App in this order.Ģ. I’m using an iPhone XS Max on iOS 12.1.2.ġ. Disconnecting both the app and the device from my Bluetooth settings, uninstalling and reinstalling the app, but still no luck. I’ve done everything and have tried everything. Fast forward 20 minutes and it’s not connecting. Last night I went to set my alarm via the app (because it’s a helluva lot easier than manually doing it), and it disconnected and is saying “welcome to enhance” like it usually does. Luckily it somehow began working again.for another few weeks. It kept saying “finding devices”, even though the Bluetooth was on and my phone was physically on the device. However, about a month after I downloaded the app, it stopped working. I downloaded this app because the instructions said to, and it worked for a good while. I got the BTW39 as a birthday present because it’s a wireless charger as well as a speaker and an alarm clock.
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